You found a hotel on Booking.com for $180 a night. Looks like a solid deal. But is it actually the best price?
That’s the question that gnaws at every traveler. You can spend hours cross-checking Expedia, Hotels.com, Agoda, and five other sites. Or you can ask a travel agent to review the offer and check whether an alternative quote is available.
That’s what Price Check is.
What Is Price Check?
Price Check is Sorom’s agent-managed booking service. You submit an existing travel offer for an agent to review. The agent may return a quote with different pricing or terms; neither availability nor a lower rate is guaranteed.
Here’s the flow:
- You find a price on any OTA: Booking.com, Expedia, Hotels.com, wherever
- You submit it through Sorom with the details (hotel, dates, price, link)
- Choose your type: Hotel, Transfer, or Package
- Our travel agents review it and send an available quote. Prices and availability vary; a lower rate is not guaranteed.
- Review and book in the mobile app. Check the quote’s total price, payment timing, cancellation terms and account requirements before accepting. Payment is processed through Stripe; a request alone does not create a reservation.
That’s it. You bring the price, we try to beat it.
Compare the Same Stay, Not Just the Headline Price
A useful hotel price comparison checks the whole offer. Before sending a rate to an agent, keep these details together:
- The hotel, check-in and check-out dates, number of guests, and exact room type
- Whether breakfast, transfers, resort fees, local taxes, and other charges are included
- The total for the stay and its currency, not only a nightly rate
- Whether payment is due now or later and when free cancellation ends
- A link or screenshot of the offer, with the time you checked it
For example, a refundable room with breakfast and a non-refundable room without breakfast are different offers even when the hotel and dates match. Compare the total payable and the terms before choosing. Use the currency shown in each quote; exchange rates and payment-provider charges can change your final cost when paying from the US, UK, Australia, or Canada.
Request a Quote on Desktop or Tablet
Start with an email address and password in Sorom on the web. Complete your basic profile and verify your email when you submit a Price Check request. You can provide the offer details and review agent quotes from your browser.
When a quote works for you, continue with the same account in the Sorom mobile app to complete the reservation. The web app does not take a booking payment. A request is not a confirmed booking; review the agent’s availability, price, and terms before committing.
Already mapping out the trip? Use the free itinerary maker to organize your solo plan and explore interesting places before requesting a stay.
Why Quotes Can Differ
Quotes may use different suppliers, room conditions or package components. When comparing, ask about:
- The supplier and exact accommodation or service included
- Whether a package bundles accommodation, transfers or activities
- Availability at the time the quote is issued and when it expires
- Payment timing, refundability and any restrictions attached to the rate
A lower headline price can have different conditions. Compare the complete offer before deciding.
What Can You Price Check?
Price Check isn’t just for hotels. You can submit requests for:
Hotels Found a rate on any booking platform? Submit it. An agent can review the same property or suggest an available alternative. Check whether the room type and conditions match.
Transfers Airport pickups, inter-city transport, group shuttles. Transfer pricing varies wildly, so submit what you’ve been quoted and see if our agents can do better.
Packages Planning a multi-component trip? Submit the package price you’ve found, and our agents may be able to put together a comparable or better bundle.
Free vs. Monthly vs. Annual
You can begin a Price Check request from the desktop/tablet web app or the mobile app. Profile and verification requirements apply. Completing a reservation takes place in the mobile app and may require an eligible plan or points.
Check the current subscription screen for the booking allowance and benefits included in each plan.
Prices and entitlements can vary by country and platform. Review the offer shown in your account before subscribing.
Whichever plan you’re on, payment runs securely through Stripe. When an agent’s quote is due by a later date, you save your card and the payment is charged automatically on that date.
Managing Your Reservations
Once you’ve booked through Price Check, your reservation appears in the app with:
- Your unique SRM-XXXXXXXX booking reference
- Full hotel or service details
- Confirmation numbers
- Booking policies and terms
- The option to add the booking to a Sorom itinerary once it’s confirmed
Need to make changes? Tap “Manage Your Trip” on any reservation to submit a change request: a date change, a guest detail update, or a cancellation. Our agents review and process these for you.
Points and Rewards
Eligible bookings may earn points under the rewards terms shown in the mobile app. Check eligibility, expiry and available redemptions before relying on points to fund a future booking.
A reward balance is not cash and does not confirm a reservation.
Why We Built It This Way
Price Check is designed for the moment when you have an offer and want another option to compare.
We took a different approach. We connect your request with travel agents who can review the details and look for available options. You still do the initial research (because you’re probably already browsing OTAs anyway), but then you let professionals see if they can do better.
You stay in control of whether an offer meets your needs. And if you’d rather skip the research entirely, Maya can plan your whole trip with AI and hand her hotel, transfer, and package picks straight to Price Check, opening the request form with the details already filled in. (Here’s how Maya works.)
Get Started
Next time you find a hotel deal that seems good, submit it through Price Check before you book, or ask Maya, our AI trip planner, to set the request up for you. You might be surprised at what our agents come back with.
Request a Price Check on desktop or tablet, or download Sorom to continue through to a reservation in the mobile app.
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